Shipping & Returns


We have a standard shipping rate of $6.71 and orders take 2 to 3 business days to be processed and shipped. We do not ship out on weekends.

In some instances, the delivery may take longer than the standard shipping times stated above. External factors might cause shipping delays such as holidays and the weather which we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.


While we do our best to ensure that you have an amazing experience with Purrfect Portal, we understand sometimes things don’t quite work out. We are 100% committed to ensuring your satisfaction with your order.

Our return policy is effective for 30 days from the time your order is delivered. Please send an email to and we’ll be happy to assist.